Case Study:

“a specialist membership program that gives you and your family peace of mind that
should something serious happen, just one phone call and you will be on your way.”


It is becoming more and more common for families to live apart, whether it is 150 miles up the road or if you have joined one of the many expat communities around the world. offers two services: Emergency Travel and Repatriation

Rebranding & database optimisation
After successfully rebranding the website offering an improved user experience, we’ve also optimised the database structure offering a wider variety of options to the customer on membership purchase

Membership overview
Customers have the option to download their membership overview, a PDF file is automatically generated on membership purchase and emailed to the customer.

Automatic email notifications
The platform automatically sends customers a reminder when their membership is due to renew.
All customer information are pre-populated making the renewal process easy to use.

“Phaeria helped us rebranding our existing website. Their expertise and passions helped our customer to have the best user experience on the new platform.”
Grant Taylor
Director –


Simon Phipps
Director –
“Phaeria helped us establish a professional and informative website
that helps us provide various products to our customers”
complimentary products aimed at protecting your vehicle and the investment you have made in it
Clifton Lloyd
Director –
“The platform looks fresh and exciting and we are
extremely pleased with the services provided by Phaeria”
A flexible and proactive approach, together with our unique web based claims technology, enables us to provide our clients with a complete range of fast and efficient vehicle incident management and claims handing solutions, resulting in a market-leading customer service