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Loyalty Cover Solutions

Insurance Comparison Platform Integration

Excess and warranty cover for one of the top comparison sites in the UK, live in 2 months and processing a month of quotes in a single day

Overview

Loyalty Cover Solutions provides excess and warranty insurance, sold through one of the top comparison sites in the UK. They needed a new integration to replace their previous technology provider, and they needed it fast.

We delivered it within 2 months of the first briefing in 2025. The new platform processes a whole month's quote volume in a single day, where the previous provider needed 8-10 days. It is mobile-friendly, built for speed, and lets customers do something they couldn't before: upgrade to a higher claim limit directly through the platform.

The challenge

Comparison sites move fast. Customers expect an instant, accurate quote on their phone, and partners have to keep up with demand. As volumes grew, the previous provider was taking around 8-10 days to process a month's quotes, and customers had no way to raise their claim limit online. Loyalty Cover Solutions needed a faster, more flexible platform, without a long project to get there.

The solution

We designed and built a new integration between Loyalty Cover Solutions' excess and warranty products and the comparison site, and had it live within 2 months of the initial briefing. It now processes the full monthly quote volume in a single day, compared with the 8-10 days it took before.

Every step of the quote journey is mobile-friendly and optimised for speed, so customers arriving from the comparison site get a quick, smooth experience on any device. We also added claim limit upgrades, letting customers choose a higher level of cover through the platform, an option the previous provider did not offer.

What we delivered

  • 01Comparison site integrationExcess and warranty products connected to one of the top comparison sites in the UK, replacing the previous provider.
  • 02A month of quotes in a dayThe full monthly quote volume processed in one day, instead of the 8-10 days it used to take.
  • 03Claim limit upgradesCustomers can choose a higher claim limit online, an option the previous provider didn't offer.
  • 04Mobile-first quote journeyA quote journey designed to work as well on a phone as it does on desktop.
  • 05Built for speedFast-loading pages and quick responses at every step of the journey.
  • 06Live in 2 monthsFrom the first briefing to launch in just 2 months.
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